Privacy Policy

FUHAI TRADING CO., LIMITED operates mavelliqueen.com. This Privacy Policy describes how we collect, use, disclose and protect personal information when you visit the site, place an order or contact us.

Data Collected

We may collect contact, billing, delivery, order and customer-service information you provide. We also receive technical information such as IP address, device and browser data, cookie identifiers, pages viewed and interactions with the site. Payment providers process payment credentials; we generally receive transaction status and limited payment details.

Our Use of Data

  • Provide the website, process orders and arrange delivery.
  • Communicate about purchases, returns, service requests and security.
  • Prevent fraud, troubleshoot errors and protect our rights.
  • Improve the site, understand performance and personalize permitted communications.
  • Meet accounting, tax, legal and regulatory obligations.

Data Sharing

Information may be shared with vendors that support hosting, payments, fraud prevention, analytics, customer communications, fulfillment and delivery. We may also disclose information where required by law, to protect legal rights, or in connection with a business reorganization. We do not sell personal information for money.

Cookies

We use necessary cookies to operate checkout and account functions, and may use preference, analytics or advertising cookies where permitted. See our Cookie Policy for more information and available controls.

International Processing and Retention

Because our customers and service providers may be located in different countries, information may be processed outside your country. We keep information only as long as reasonably necessary for the purposes described, including legal, accounting, dispute and fraud-prevention needs.

Your Choices and Rights

Depending on your location, you may have rights to access, correct, delete, restrict or object to certain processing, or receive a portable copy of personal information. You may also withdraw consent where processing relies on consent. To submit a request, email office@mavelliqueen.com. We may need to verify your identity.

Children

The site is not directed to children under 16, and we do not knowingly collect personal information from children under 16.

Updates and Contact

We may update this policy when our services or legal obligations change. Questions about privacy may be sent to office@mavelliqueen.com. Operator: FUHAI TRADING CO., LIMITED, RM D, Unit 2004, 20/F, Wing Tuck Commercial Centre, 177-183 Wing Lok Street, Sheung Wan, Hong Kong.